Watts Up Academy – NABCEP PV Associate Prep Course Terms of Service

7/14/2026

Thank you for purchasing NABCEP PV Associate Prep Course (“Product”). All sales are final for this course. By clicking “Buy Now,” “Complete Order,” or any other phrase on the purchase button, entering your credit card information, or otherwise rendering payment (either in-full or partial) for the product for which these terms appear ("Product," “Course,” and/or “Program”), you (“Client” and/or “Customer”) agree to be provided with products, programs, or services by Watts Up Academy LLC (“Company”), and you are executing a legally binding agreement with the Company, subject to the following terms and conditions:

The Company may utilize third-party communication platforms, online communities, messaging services, discussion forums, video conferencing platforms, social media platforms, and other communication tools to support Customers. Participation in any such platform is optional unless otherwise stated and remains subject to these Terms as well as the applicable third-party platform's terms of service and privacy policy.

Refunds are governed by the Watts Up Academy Refund & Cancellation Policy. Students who have never accessed course content may be eligible for a refund as described in that policy. Once course content has been accessed, purchases are generally non-refundable.

1. INTRODUCTION

The Company provides students, professionals, and organizations with online renewable energy education, technical training, and educational resources. The Product has been created to educate students interested in renewable energy, with a primary focus on solar photovoltaic (PV) technology. This course covers the principles of photovoltaic systems, system components, design concepts, installation practices, safety considerations, maintenance, industry terminology, and career opportunities within the solar industry. The Product also introduces the North American Board of Certified Energy Practitioners (NABCEP), its certification pathways, and provides educational preparation for students interested in pursuing NABCEP certifications.

2. TERM & TERMINATION

This Term of this Agreement shall be one (1) year from the date of initial purchase, with the exception of Section 6 through 11, which shall survive the Term of this Agreement.

Termination - Customer dissatisfaction with the Company subjective teaching style, independent judgment, methods, or other techniques are not valid reasons for termination of this Agreement or request of any monies returned to Customer. Even if Customer does not complete all portions of the Program, Customer is nevertheless responsible for all payments due and owed under this Agreement by making the first payment of the Program at checkout and executing these Terms and Conditions.

3. DISCLAIMERS

The Company provides educational courses and training only. The Company is not acting as a licensed professional engineer, electrical contractor, licensed electrician, roofer, architect, attorney, accountant, tax advisor, financial advisor, insurance advisor, building official, code enforcement official, utility representative, equipment manufacturer, equipment installer, or any other licensed professional retained by the Customer.

The Product is intended solely for educational and informational purposes. Although the Company strives to provide accurate, current, and technically sound information, nothing contained within the Product constitutes engineering services, electrical design services, permitting services, inspection services, legal advice, tax advice, financial advice, code compliance determinations, professional consulting, or any other licensed professional service.

The Product is designed to improve the Customer's understanding of renewable energy technologies and related industry practices. Topics may include photovoltaic systems, electrical fundamentals, energy storage, applicable codes and standards, safety practices, renewable energy careers, and certification preparation. Customers remain solely responsible for exercising their own professional judgment and obtaining qualified professional advice whenever appropriate.

The Company may discuss industry standards, the National Electrical Code (NEC), OSHA requirements, manufacturer recommendations, utility interconnection requirements, NABCEP learning objectives, and generally accepted industry practices. However, codes, standards, regulations, products, and industry requirements change over time. Customers are solely responsible for verifying the current requirements applicable within their jurisdiction before designing, installing, operating, modifying, inspecting, maintaining, or relying upon any renewable energy or electrical system.

Working with electricity, photovoltaic systems, batteries, inverters, generators, and other renewable energy equipment involves inherent risks, including property damage, serious bodily injury, or death. Customers assume all risks associated with applying information learned through the Product. The Company strongly recommends following all applicable safety practices, manufacturer instructions, OSHA regulations, electrical codes, and local Authority Having Jurisdiction (AHJ) requirements.

The Company makes no guarantee that completion of the Product will result in certification, licensure, employment, increased income, successful examination results, business success, project approval, inspection approval, code compliance, or any other specific outcome.

Completion of this Product does not constitute authorization to perform electrical work or represent oneself as a licensed professional. Customers remain solely responsible for complying with all applicable federal, state, provincial, local, utility, and licensing requirements.

The Company may exercise its independent professional judgment in selecting instructional methods, examples, demonstrations, exercises, and teaching techniques. The Company reserves the right to update, revise, expand, remove, or replace course materials at any time in order to improve the educational experience or reflect changes within the renewable energy industry.

Customer accepts all foreseeable and unforeseeable risks arising from the use or misuse of the Product and agrees that use of the Product is entirely at Customer's own risk. To the fullest extent permitted by law, the Company shall not be liable for damages arising from Customer's interpretation, implementation, or application of information contained within the Product.

4. PROGRAM SPECIFICS

The Product includes online instructional modules, which may include recorded video lessons, presentation slides, quizzes, assignments, downloadable resources, and other educational materials. Depending on the Product purchased, live instruction, question-and-answer sessions, workshops, office hours, or other instructor-led sessions may be included. Live instruction is only included when expressly stated on the applicable course sales page.

The Company reserves the right to substitute services equal to or comparable to the value of Product if reasonably required by the prevailing circumstances as determined exclusively by the Company.

Access to this Product is currently provided through the MoodleCloud learning management system ("MoodleCloud"). The Company is not responsible for interruptions, downtime, maintenance, technical failures, security incidents, or limitations caused by MoodleCloud or other third-party service providers.

Student Code of Conduct To maintain a safe, respectful, and productive learning environment, Customers agree to conduct themselves professionally throughout their participation in the Product. Customers are expected to treat fellow students, instructors, guest speakers, and Company representatives with courtesy, professionalism, and respect at all times. The following conduct is prohibited, including but not limited to: harassment, intimidation, bullying, threats, discrimination, vulgar or disruptive conduct, repeated political campaigning or religious proselytizing that materially interferes with the educational environment, unauthorized recording or sharing of course materials or live sessions, account sharing, cheating, plagiarism, unsafe behavior, unlawful activity, or conduct that interferes with the educational experience of others. Renewable-energy policy discussions relevant to the curriculum are permitted at the instructor's discretion. Violations may result in warnings, restriction of participation, removal from live sessions or discussion forums, suspension, termination of access to the Product, or other actions reasonably necessary to maintain a safe educational environment. Removal may occur without refund where permitted by the Company's Refund & Cancellation Policy and applicable law.

The Company reserves the right to manage the learning environment and make reasonable instructional decisions in its sole discretion. This includes, but is not limited to, interpreting course requirements, grading assignments and examinations, evaluating professionalism and participation where applicable, determining whether course requirements have been satisfied, moderating classroom discussions, removing disruptive content, issuing warnings, restricting participation, removing Customers from live sessions, discussion forums, or the Product for violations of these Terms, and taking any other action reasonably necessary to maintain a safe, respectful, and productive educational environment. Removal from the Product for violations of these Terms may occur without refund where permitted by the Company's Refund & Cancellation Policy and applicable law.

The Company reserves the right to modify course content, assignments, schedules, instructional methods, technologies, or learning activities at any time in order to improve the educational experience, address technical issues, reflect changes in industry standards, or respond to unforeseen circumstances, provided such modifications do not materially reduce the overall educational value of the Product.

5. CLIENT’S RESPONSIBILITIES

The Product has been developed for educational purposes only. The Company has established its proprietary Product in order to educate and inspire Customer to improve his or her knowledge and professional competency in renewable energy. However, Customer acknowledges that the Company does not guarantee any particular outcome. Customer accepts responsibility for his or her own results. Successful completion of the Product depends upon the Customer's participation, effort, study habits, practical application of the material, and continued learning.

Nevertheless, Customer acknowledges that they can optimize their potential results from the Product by adhering to the following:

● Completion of all Product material, including assignments and worksheets;

● Thoughtful and meaningful participation in all Question & Answer sessions;

● Attending each live instruction at the scheduled date, on time;

● Taking 100% responsibility for Customer’s results, 100% of the time.

6. PAYMENT & FEES

(a) Upon execution of this Agreement, Customer agrees to pay to the Company the full purchase amount for the Product, regardless of what payment option Customer selects at checkout.

(b) If Customer selects a payment plan option, Customer agrees to pay all fees pursuant to the payment schedule outlined at checkout and selected by Customer. All payments must be paid before the Product end date, or else Company reserves the right to send Customer to collections for any outstanding monies due and owed under this Agreement.

(c) Customer authorizes Company to charge the credit card or account used at checkout to complete all payments pursuant to the payment plan Customer selected at checkout, and Customer does not require separate authorization for each payment.

(d) If any payments fail, Customer agrees to remedy the situation immediately (ie. update Customer’s payment information, provide a new credit card, and/or make all past-due payments within 5 business days) or else Customer forfeits his/her right to access the Product.

(e) The Customer shall not threaten or make any chargebacks to the Company’s account or cancel the credit card that is provided as security without the Company’s prior written consent. Company reserves the right to collect any and all monies owed by Customer to Company for the Program, by any means necessary within the parameters of the law. The Customer shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees. In the event of a chargeback, the Company reserves the right to report the incident to credit reporting agencies as a delinquent account.

(f) Late Fees - Company understands that, from time to time, there are issues with payment. All payments must be received by the Company within five (5) days of the due date for that installment. Any payments not received within 5 days of their due date shall be subject to a late fee of $50.00 USD. Any payments not received within 10 days of their due date shall result in Customers breach of these terms and may result in removal of access to the Product. Customer shall still remain responsible to make all payments due and owing under this Agreement to Company in the event Customer’s access to the Product is revoked.

7. REFUND POLICY

All sales are final for this Product. Due to the inherent nature of educational programs and the electronic transmission of the same, there are no refunds.

8. NON-DISCLOSURE, CONFIDENTIALITY & NON-DISPARAGEMENT

Confidential Information & Non-Disclosure - Company takes pride in its proprietary information included in each Product. As such, Customer agrees and acknowledges all Confidential Information shared through this Product and by the Company is confidential, proprietary, and belongs exclusively to the Company.

“Confidential Information” includes, but is not limited to:

● Any systems, sequences, processes or steps shared with Customer;

● Any information disclosed in association with this Agreement;

● Any systems, sequences, processes, or trade secrets in connection with the Product or Company’s business practices.

Live classes, discussion forums, chat messages, recordings, shared screens, demonstrations, instructional materials, student discussions, and other course communications are intended solely for enrolled Customers. Customers shall not record, stream, distribute, publish, repost, or otherwise disclose live class sessions or course communications without the Company's prior written permission, except as otherwise required by law.

Testimonials - Company also agrees to protect Customer’s personally identifiable information. However, from time to time, Company may use general statements about Customer’s success for testimonials as part of Company’s marketing strategy. By agreeing to these Terms, Customer agrees to Company sharing Customer’s success stories as testimonials in any matter across any media at the sole discretion of Company.

Respectful Feedback - The Company welcomes honest, constructive feedback regarding the Product and encourages Customers to communicate concerns directly so they may be addressed and used to improve future educational offerings. The Company does not want to prohibit Customers from expressing truthful opinions, providing honest reviews, or exercising any rights protected by applicable law.

However, Customers agree not to knowingly make false or misleading statements of fact about the Company, its Products, instructors, employees, or services, or engage in malicious, defamatory, or fraudulent conduct intended to harm the Company's reputation or Instructor's & employees reputation or business.

9. INTELLECTUAL PROPERTY & LIMITED LICENSE

Intellectual Property - This Product and the related content shall be considered intellectual property owned by Company. Other examples of intellectual property owned by Company and within Company’s products include, but are not limited to: trademarks, service marks, layout, logos, business names, course/program/module names, design, text, written copy, certain images, podcast recordings, workbooks, videos, audio files, and all of our paid products (collectively referred to as “Intellectual Property”).

Limited License - Company grants only a limited, personal, non-exclusive and non-transferable license to Customer to use the Intellectual Property for Customer’s personal and internal business use. Nothing in this Agreement shall transfer ownership of or rights to any intellectual property of the Company to the Customer, nor grant any right or license other than those stated in this Agreement. Customer acknowledges that his/her purchase of this Product is for his/her/its single individual use. Customer shall not copy, reproduce, transmit, modify, edit, create derivative works from, alter, sell, or share with others any products or parts of the Program without prior written consent or unless provided otherwise.

If Customer is also a business owner or professional in a similar industry, Customer shall not misappropriate any of Company’s Intellectual Property and proprietary information in the following manner:

● Teaching Customer’s clients/customers/audience any of the information, methods, solutions, or formulae owned by Company and passing it off as Customer’s own;

● Copying any of Company’s Product content and/or material for Customer’s commercial use;

● Copying, publishing, transmitting, transferring, selling, creating derivative works from, reproducing, or in any way exploiting any of the Intellectual Property owned by Company in either whole or part without prior written consent.

Customer shall not use any portion of the Product to train artificial intelligence models, create derivative educational products, build competing courses, publish summaries for commercial purposes, scrape content, or otherwise exploit the Company's Intellectual Property beyond the limited license granted herein.

10. INDEMNIFICATION / LIMITATION OF LIABILITY

Customer acknowledges and agrees that the Company shall not be liable for any loss, damage, injury, illness, death, property damage, economic loss, business interruption, code violation, permitting issue, inspection failure, equipment failure, utility interconnection issue, or any other direct or indirect damages arising from or related to the Customer's participation in the Product or use, misuse, interpretation, or application of the Product. This includes, but is not limited to, decisions to leave employment, pursue a renewable energy career, start or operate a business, purchase equipment, invest in renewable energy projects, design, build, install, modify, maintain, troubleshoot, inspect, or operate any electrical or renewable energy system, or rely upon information presented in the Product.

Customer assumes full responsibility for all decisions, actions, omissions, and results arising from the use of the Product and agrees to obtain qualified professional advice whenever appropriate.

To the fullest extent permitted by applicable law, Customer agrees to defend, indemnify, and hold harmless the Company, its owners, instructors, employees, contractors, affiliates, successors, and assigns from and against any and all claims, demands, actions, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to Customer's participation in the Product, use or misuse of the Product, violation of these Terms, infringement of intellectual property, negligent or unlawful conduct, or any injury, loss, or damage resulting from the Customer's actions or omissions.

11. MISCELLANEOUS

A. Amendments - We reserve the right to change the Terms and amendments at any time without any notice to you, which changes will be effective immediately upon posting of revised Terms.

B. Headings & Severability - Headings are included for convenience purposes only and shall not affect the construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favorable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.

C. Entire Agreement - This Agreement reflects the entire agreement between the parties. This Agreement trumps any other existing negotiations, communications or Agreements between the parties, whether written, oral, or electronic, and is the full extent of the Agreement between the parties.

E. Governing Law - Company is located in Pierce County, Washington State and is subject to the applicable laws governing the United States. The governing law for this agreement is the laws of Washington State.

F. Arbitration - Any disputes arising under this Agreement shall first be resolved through a binding arbitration.

G. Maximum Damages - Customer agrees and acknowledges that the maximum amount of damages that Customer may be entitled to in any claim arising from this Agreement or Program shall not exceed the total cost of the Product.

H. Execution – Customer agrees to accept the above Agreement in its entirety when Customer selects and confirms “I agree to the Terms & Conditions” at the Product checkout page and by rendering first payment.

I. Force Majeure – The Company shall not be responsible or liable for any delay, interruption, suspension, cancellation, or failure to perform its obligations under this Agreement when such delay or failure results from circumstances beyond the Company's reasonable control. Such circumstances include, but are not limited to, natural disasters, severe weather, fire, flood, earthquakes, pandemics, epidemics, governmental actions, war, terrorism, labor disputes, internet outages, utility failures, cyberattacks, denial-of-service attacks, failures of third-party service providers, hosting outages, payment processor outages, learning management system outages, telecommunications failures, or any other event beyond the Company's reasonable control. The Company will use commercially reasonable efforts to resume performance as soon as practicable.